'Thanks for Your Call, Kevin’: Terms of address in call centre service transactions

Research output: Contribution to conferencePaperResearch

  • Anna Kristina Hultgren
Original languageEnglish
Publication date2006
Publication statusPublished - 2006
EventEnglish Faculty's Graduate Conference - Oxford, United Kingdom
Duration: 8 Jun 2006 → …

Conference

ConferenceEnglish Faculty's Graduate Conference
CountryUnited Kingdom
CityOxford
Period08/06/2006 → …

ID: 33002170