Library user metaphors and services: How librarians look at their users

Publikation: Bog/antologi/afhandling/rapport › Bog › Forskning › fagfællebedømt

Standard

Library user metaphors and services : How librarians look at their users. / Johannsen, Carl Gustav.

Berlin/ Boston : De Gruyter, 2015. 174 s.

Publikation: Bog/antologi/afhandling/rapport › Bog › Forskning › fagfællebedømt

Harvard

Johannsen, CG 2015, Library user metaphors and services: How librarians look at their users. De Gruyter, Berlin/ Boston. https://doi.org/10.1515/9783110418545

APA

Johannsen, C. G. (2015). Library user metaphors and services: How librarians look at their users. De Gruyter. https://doi.org/10.1515/9783110418545

Vancouver

Johannsen CG. Library user metaphors and services: How librarians look at their users. Berlin/ Boston: De Gruyter, 2015. 174 s. https://doi.org/10.1515/9783110418545

Author

Johannsen, Carl Gustav. / Library user metaphors and services : How librarians look at their users. Berlin/ Boston : De Gruyter, 2015. 174 s.

Bibtex

@book{fedeb6e2552241eab0664a61ab2c3046,
title = "Library user metaphors and services: How librarians look at their users",
abstract = "How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of the book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.",
keywords = "Faculty of Humanities, Brugere, Biblioteker, metaforer, kunde, borger, g{\ae}st, partner, metaphor, customer, client, citizen, experience society",
author = "Johannsen, {Carl Gustav}",
year = "2015",
month = sep,
day = "11",
doi = "10.1515/9783110418545",
language = "English",
isbn = "978-3-11-941965-8",
publisher = "De Gruyter",
address = "Germany",

}

RIS

TY - BOOK

T1 - Library user metaphors and services

T2 - How librarians look at their users

AU - Johannsen, Carl Gustav

PY - 2015/9/11

Y1 - 2015/9/11

N2 - How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of the book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

AB - How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of the book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

KW - Faculty of Humanities

KW - Brugere

KW - Biblioteker

KW - metaforer

KW - kunde

KW - borger

KW - gæst

KW - partner

KW - metaphor

KW - customer

KW - client

KW - citizen

KW - experience society

U2 - 10.1515/9783110418545

DO - 10.1515/9783110418545

M3 - Book

SN - 978-3-11-941965-8

BT - Library user metaphors and services

PB - De Gruyter

CY - Berlin/ Boston

ER -

ID: 144255024